Client Rights and Responsibilities

1. Client's rights are prominently posted in all Transition Strategies offices.
2. All clients are made aware of their rights and responsibilities during their initial appointment. Counselor consultants request that each client or guardian sign an informed consent acknowledging an understanding of their rights and responsibilities. Transition Strategies provides all clients with a copy of their rights upon request.
3. Clients have the right to be treated with dignity and respect as individuals who have personal needs, emotions, preferences, and requirements.
4. Clients have the right to impartial services available without regard to race, religion, gender, ethnicity, age, disability, or source of payment.
5. Clients have the right to privacy with regard to provided services and in pursuit of needs that are addressed by organization staff.
6. Clients have the right to be fully informed of available services in a continuum of care and any charges or limitations related to those services. Clients have the right to know service or assistance options regardless of whether those services or assistance options are available through the organization or its parent organization and regardless of the cost of those services.
7. Clients have the right to receive information about Transition Strategies services and the role the organization plays when services are recommended by the organization, including guidelines used in making referrals.
8. Clients have the right to refuse service without compromising their access to other organization's services to the extent permitted by law, and to be informed of the consequences of refusing services (or treatment).